Refund Policy
Due to the nature of automotive detailing chemicals and third-party fulfillment, all sales are final once an order has been processed or shipped.
Non-Returnable Items
We do not accept returns on:
• Opened or used products
• Chemical products
• Clearance or sale items
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, you must contact us within 48 hours of delivery with:
• Order number
• Clear photos of the issue
Approved cases will receive a replacement or refund at our discretion.
Order Cancellations
Orders can only be canceled before processing begins. Once an order is placed with our supplier, cancellations are not possible.
Chargebacks
Unauthorized chargebacks or disputes may result in order suspension or refusal of future service.